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Minimum Order Amount

  • Bolton's Office National has a minimum order amount of $10.00.

Free Shipping

  • Bolton's Office National has free shipping available on orders $99.99 or more. Additional delivery charges may apply to larger items such as Office Furniture.

International Shipping

  • Bolton's Office Nationaldoes not currently offer international shipping.

Click & Collect

  • Bolton's Office National does not currently offer a Click & Collect service.

Delivery Policy

Return Policy

Forgotten Your Password

  • Click ‘Sign In’ in the top right-hand corner.

  • Click ‘Forgot Your Password?’.

  • Enter your sign in email and click ‘Reset My Password’.

Searching For A Product

  • Enter your search term into the search bar in the top right-hand corner.

  • For best results search by SKU if available or use more descriptive search terms, for example ‘Marbig Ballpoint Pens Blue’ instead of ‘Blue Pens’.

Placing A Quick Order

  • Sign into your account.

  • Select 'Quick Order' up in the top right-hand corner.

  • For individual products enter the Product Name or SKU and Qty then click 'Add To Cart'.

  • For multiple products enter multiple SKUs then click 'Add To List'. Enter the Qty amount for each product then click 'Add To Cart.

Creating A Favorites List

  • Sign into your account.

  • Go to 'My Account' which can be accessed via clicking the down arrow in the top right-hand corner next to your account's name and selecting 'My Account'.

  • In the left-hand grey column select 'My Wish List'.

  • Click '+ Add New Wish list', enter name for your new wish list and click 'Save'.

  • To add products to your new favourites list, on the category pages click the little heart icon and then select the wish list you'd like to add the product to or on a product page click "Add To Wish List" (will add to default wish list) or click the down arrow to select which wish list you'd like to add the product to if you have multiple wish lists.

Viewing & Reordering Previous Orders

  • Sign into your account.

  • Go to 'My Account' which can be accessed via clicking the down arrow in the top right-hand corner next to your account's name and selecting 'My Account'.

  • In the left-hand grey column select 'My Orders'.

  • From here you can see previous orders placed and easily reorder.

Adding A Shipping Or Billing Address

  • Sign into your account.

  • Go to 'My Account' which can be accessed via clicking the down arrow in the top right-hand corner next to your account's name and selecting 'My Account'.

  • In the left-hand grey column select ‘Address Book’.

  • Click ‘Add New Address’.

  • Fill in the details:

    • First Name = Business Name

    • Last Name = Contact Name

    • Phone Number

    • Street Address

    • City

    • State

    • Use as my default billing address - Tick if yes

    • Use as my default shipping address - Tick if yes

Adding & Editing A New Account

  • Sign into your business’s admin account (if unsure about your business's admin account please contact us to assist you).

  • Go to 'My Account' which can be accessed via clicking the down arrow in the top right-hand corner next to your account's name and selecting 'My Account'.

  • In the left-hand grey column select 'Company Users'.

  • Click 'Add New User', fill out the new user’s details and then click 'Save'.

  • To edit a user’s details, click ‘Edit’ under ‘Actions’.

Setting User Roles & Permissions (Enable Pay On Account At Checkout)

  • Sign into your business’s admin account (if unsure about your business's admin account please contact us to assist you).

  • Go to 'My Account' which can be accessed via clicking the down arrow in the top right-hand corner next to your account's name and selecting 'My Account'.

  • In the left-hand grey column select 'Roles and Permissions'.

  • Select 'Edit' under 'Actions' to change the permissions of a Default User (Secondary Accounts are automatically assigned to Default User).

  • Under Role Permissions - All - Sales - Checkout (place order) - select 'Use Pay On Account Method'.

 

 

 

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